Developing Psychological Skills — Psychology STD 12 Humanities — Question

It is possible to communicate effectively even without using verbal language through.

1. Body language: Body language is communication of all those messages that people exchange besides words.
2. Cluster: Factors such as gestures, postures, eye contact, clothing style, and body movement, all of them have to be considered together, that is in a cluster.
3. Congruency: A person’s background and past patterns of behaviour are also considered when we analyse body language. The consistency between current and past patterns of behaviour as well as harmony between verbal and non-verbal communication is termed as congruency.

Body language can encourage and discourage the conversation:
For example – We consciously wave at waiters or friends to catch their attention much of the use of body language occurs in conversing with others without conscious realisation.