Question
Distinguish between Policy and Procedure.

Answer

S. No.
Basis
Policy
Procedure
1.
Meaning
It guides thinking for decision-making.
It guides action. It contains steps to be taken in a chronological order.
2.
Source
It is derived from objectives of the enterprise.
It is laid down to implement some policy.
3.
Flexibility
It is flexible.
It is more or less rigid.
4.
Scope
It leaves some scope for the manager's discretion.
It gives no discretion to the person concerned with its implementation.
5.
Nature
It is expressed in the form of a general statement.
It is expressed in more specific terms.

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