Staffing — Business Studies STD 12 Commerce — Question

‘Stock Exchange not only contributes to the economic growth, but performs many other functions.’ Explain any three such functions.

What is directing? Name the elements of directing.

Rahul Bajaj purchased a car for ₹ 18 lakh from an Automobile Company. Later on, he found defects in its engine. Suggest to him the appropriate authority, where he could file a complaint under Consumer Protection Act.

After completing a course in travel and tourism, Karan started his own travel agency. In order to ensure smooth functioning of his business, he decided to create fourteen job positions divided into four departments on the basis of functions namely, front office department including online queries, reservations department for airways, railways and roadways, accommodation booking department, and securing payments department. In order to avoid any interdepartmental conflicts he decides to specify clearly the lines of authority and areas of responsibility for each job position.
In the context of the above case:

1. Which function of management is being described in the above lines ?
2. Identify the framework created by Karan within which all managerial and operating tasks are to be performed in his organisation.
3. Name the type of the framework as identified in part (1) of the question. Also, give any two of its advantages.

Explain the following rights of consumers:

1. Right to be informed;
2. Right to safety.

Frequent transfers of employees may affect their productivity. In the light of this statement, discuss in brief any four limitations of internal sources of recruitment.

Explain how principles of management:
Help in optimum utilisation of resources and effective administration.

At which level of management is directing done?

Why are internal sources of recruitment considered to be more economical?

Explain the role of marketing in a firm.