Principles of Management — Business Studies STD 12 Commerce — Question

‘Delegation helps a manager to extend his area of operations as without it, his activities would be restricted to only what he himself can do.’
In light of the above statement, explain how effective delegation helps the organisation in achieving objectives.

Explain the concept of Democratic leadership and state its features.

Reena purchased one litre of pure Desi Ghee from a shopkeeper. After using it she had a doubt that it is adulterated. She sent it for a laboratory test which confirmed that the Ghee is adulterated. State any six reliefs available to Reena, if she complains and the Consumer Court is satisfied about the genuineness of the complaint.

Aman a degree holder in Entrepreneurship came to know about Piplantri Village located in Rajasthan, where in 2006 an initiative was started, in which 111 trees are planted every time a girl child is born.
To keep termites away from the trees the villagers have planted 2.5 million Aloe Vera plants around the trees. This has turned the village into an oasis, as the planting of trees led to higher water levels.
Aman decided to visit the village to start a business unit, for the processing and marketing of Aloe Vera into juices, gels and other products.
However, on visiting the village Aman found that the villagers were suffering exploitation at the hands of local merchants who were engaged in unscrupulous, exploitative trade practices like hoarding and black marketing of food products and also selling unsafe, adulterated products to the villagers.
After looking at their plight instead of a business organisation he decided to set up an organisation for the protection and promotion of the consumer interest of the villagers.
State the functions that the organisation established by Aman will be performing. (Any six points.)

Ms Libra is working as CEO in the Bagan Tea Company. Her company manufactures tea with ten brand names (e.g., Hari Patti, Lal Patti, Swad, Mehak, Khushboo, Morning Tea, etc.). Every brand has five flavours. Tea of every taste is packed in the packing of 10 grams, 20 grams, 30 grams, 40 grams, 50 grams, 60 grams, 70 grams, 80 grams, 90 grams, 100 grams, 150 grams, 200 grams, 250 grams, 300 grams, 350 grams, 400 grams, 450 grams, 500 grams, 600 grams, 700 grams, 800 grams, 900 grams, 1kg, 2kg, 3kg, 4kg and 5kg. In this way the company sells tea of one brand in 135 (1 × 5 × 27) packets and all the brands put together are sold in 135 × 10 = 1,350 packets.

1. What, in your opinion, is the mistake being committed by Ms Libra?
2. With what technique of scientific management can she improve upon her mistake?
3. What benefit shall she get with the help of the technique suggested by you?

Differentiate between on the Job and Off the job training?

Explain the following Principles of management given by Fayol with examples:

1. Unity of direction
2. Equity
3. Espirit de corps
4. Order
5. Centralisation and decentralisation
6. Initiative

State any five impacts of Government policy changes on Business and Industry.

Which function of management ensures work accomplishment according to plans? Name and explain the importance of this function.

'Advertising' and 'Personal Selling' both are communication tools used by the marketers to promote their products. Yet they differ in their approach. Differentiate between the two by giving any six differences.