Download App

Enterprise Marketing — Entrepreneurship STD 12 Commerce — Question

CBSE BoardEnglish MediumSTD 12 CommerceEntrepreneurshipEnterprise Marketing1 Mark
Question
Explain the meaning of CRM.
✓

Answer

Customer Relationship Management (CRM) is the process of managing carefully detailed information about individual customers in order to manage loyalty.

Need a full question paper?

Generate a complete, print-ready paper with questions like this in minutes — across 16+ boards, with answer keys.

Start Generating Free

Explore more

More "1 Marks Question" from Enterprise Marketing→Enterprise Marketing — all question types→Entrepreneurship STD 12 Commerce question papers→CBSE Board STD 12 Commerce question papers→CBSE Board question paper generator→

Similar questions

Entrepreneurial activities can be divided into which major categories?
→
In addition to ‘Talent’ and ‘Temperament’ name the quality of an entrepreneur which is needed to spot an idea, evaluate it and turn it into an opportunity.
→
What is meant by 'Idea fields'?
→
What are market driven ideas?
→
What is the meaning of shipping in the process of operational plan?
→
Name the two forms of Hindu Undivided Family prevalent in India.
→
What is the basic test for a successful entrepreneur?
→
Name two mushrooming sources of finance available to entrepreneurs.
→
A manager wants to place an order for the raw material so that he gets the next before the present one finishes. The supplier takes almost 25 days to fulfil the order. The company's usage rate is 40 units material per day.
→
Identify and explain the environmental factor which acts as an active consultant for entrepreneur.
→