Unit 4 Ch 5 : Consumer Rights — Social Studies STD 10 — Question

Right to seek redressal:

1. The consumers can seek redressal against trade practices of exploitation and have the right to fair settlement of the genuine grievances.
2. He has a right to get compensation from a manufacturer/trader if he is harmed. The consumer can seek redressal through Consumer Courts functioning at district, state and national levels.

Example: Mahesh sent a money order to his village for his mother’s medical treatment. The money did not reach his mother at the time when she needed it and reached months later. Mahesh, thus filed a case in the district level consumer court to seek redressal.