Gujarat BoardEnglish MediumSTD 12 CommerceOCMCONSUMER PROTECTION5 Marks
Question
Give a brief idea about $CCC$ and $DCA.$ OR Write a note on Consumer Coordination Council and Department of Consumer Affairs.
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Answer
Consumer Coordination Council $(CCC)$ is the national level apex body for all consumer organizations in India. It co-ordinates the work of various other institutions working for consumer protection.
Various private organizations which work towards consumer protection are members of Consumer Co-ordination Council.
The consumer department of India known as Department of Consumer Affairs ‘ $(DCA)$ also undertakes several activities for spreading awareness among consumers.
$DCA$ also prints several advertisements under the heading ‘Jago Grahak Jago’, and providing National Consumer Helpline $(NCH)$ tollfree number, web site, etc. to help the consumers.
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