Principles of Management — Business Studies STD 12 Commerce — Question

'Sehaj bought Teak wood furniture for his drawing room from "Akshay Decors" of Kirti Nagar, Delhi for ₹ 4 lakhs. At the time of purchase the firm assured Sehaj about the best quality of the said furniture and gave 2 years warranty stating that if anything goes wrong, the firm shall replace it with a new one or refund the purchase amount. But the dining table and chairs started developing cracks at various places and the polish' became very dull within 30 days of purchase. Sehaj reported the matters to the firm and requested a number of times to replace the furniture. The firm neither paid attention to these requests nor replaced the furniture.(i) Identify the consumer rights which have been violated by the furniture manufacturer.(ii) Where can Sehaj lodge complaint for this?

Name the force that binds all the functions of management.
OR
Name the concept which is known as the essence of management.

OR
Which process of management is the orderly arrangement of group efforts to provide unity of action in pursuit of common purpose?

Give one difference between Policy and Procedure.

Coordination is a continuous process. (True/ False)

What role does legal environment play in the business?

Why are that management principles universal?

‘Management is multi-dimensional'. Enumerate any two dimensions of management.

Why is it said that “controlling is a continuous activity”?

When is financial leverage favourable?