Unit 4 Ch 5 : Consumer Rights — Social Studies STD 10 — Question

“Rule and regulations are required for the protection of the consumers in the market place.” Justify the statement with arguments.

The Consumer Protection Act 1986 ensures the following as rights which every consumer in India should possess:

1. Right to choice.
2. Right to representation.
3. Right to information.
4. Right to safety.
5. Right to redressal.
6. Right to consumer education.

Categorise the following cases under different heads and mark against each in brackets: (any five)

1. Lata got an electric shock from a newly purchased iron. She complained to the shopkeeper immediately. ( )
2. John is dissatisfied with the services provided by MTNL for the past few months. He files a case in the District Level Consumer Forum. ( )
3. Your friend has been sold a medicine that has crossed the expiry date and you are advising her to lodge a complaint. ( )
4. Iqbal makes it a point to scan through all the particulars given on the pack of any item that he buys. ( )
5. You are not satisfied with the services of the cable operator catering to your locality but you are unable to switch over to anybody else. ( )
6. You realise that you have received a defective camera from a dealer. You are complaining to the head office persistently. ( )

Imagine that you are the village head. In that capacity suggest some activities that you think should be taken up under this Act that would also increase the income of people? Discuss.

‘‘Conflicting goals can be developmental goals”. Elaborate with examples.

Identify transactions involving money in our day-to-day life.

Explain the three types of flows within the international economic exchanges during 1815 - 1914.

Classify the following list of occupations under primary, secondary and tertiary sectors:

• Tailor.
• Basket weaver.
• Flower cultivator.
• Milk vendor.
• Fishermen.
• Priest.
• Courier.
• Workers in match factory.
• Money lender.
• Gardener.
• Potter.
• Bee-keeper.
• Astronaut.
• Call centre employee.

Complete the table to show how sectors are dependent on each other.

Serial No.	Example	What Does This Show
1	Imagine what would happen if farmers refuse to sell sugarcane to a particular sugar mill. The mill will have to shut down.	This is an example of the secondary or industrial sector being dependent on the primary.
2	Imagine what would happen to cotton cultivation if companies decide not to buy from the Indian market and import all cotton they need from other countries. Indian cotton cultivation will become less profitable and the farmers may even go bankrupt, if they cannot quickly switch to other crops. Cotton prices will fall.
3	Farmers buy many goods such as tractors, pumpsets, electricity equipments, pesticides and fertilizers. Imagine what would happen if the price of fertilizers or pumpsets go up. Cost of cultivation of the farmers will rise and their profits will be reduced.
4	People working in industrial and service sector need food. Imagine what would happen if there is a strike by transporters and lorries refuse to take vegetables, milk, etc from rural areas. Food will become scarce in urban areas whereas farmers will be unable to sell their products.

Why do production need follow the safety rules strictly?