Question
How is the consumer redressal process becoming cumbersome? Give four reasons.

Answer

  1. Expensive.
  2. Time consuming.
  3. Required to engage lawyers.
  4. In most purchases cash memos are not issued.
  5. Most purchases in the markets are small retail sales.
  6. The existing laws are not very clear on the issue of compensation.
  7. The rules and regulations for working of markets are often not followed.

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