Controlling — Business Studies STD 12 Commerce — Question

Implementing the plan is that step in planning process where other managerial functions also come into the picture. Explain with an example.

Name four elements of Marketing Mix.

Identify the location of the following consumers organisations.

1. VOICE
2. CERC
3. CUTS

Mr. Rajiv the senior manager of Unique enterprise considered himself very wise and used to take all the decisions himself without consulting the employees, he never used to help any one nor he used to take help of anyone. The employees of unique enterprise were not working efficiently and company's profit margin started declining to tackle the problem, the company appointed a new manager from IIM Bangalore. The new manager after joining made a policy that all the decisions will be taken after consulting employees in the meeting. All employees must give some suggestions and best suggestions will be rewarded with financial and nonfinancial incentives. This policy had a very positive effects on company.State and explain the principle of Henry Fayol used by new manager.

Volvo Ltd.'s target is to produce 10,000 shirts per month at a cost of ₹ 100 per shirt. The Production Manager achieved this target at a cost of ₹ 90 per shirt. Do you think the ‘Production Manager' is effective? Give one reason in support of your answer.

List two reliefs available to a consumer.

Define grapevine.
OR
Why is informal communication referred to as grapevine?

Give any two sources of external sources of recruitment.

Anjali purchased a machine for ₹ 1.5 crore from a company and found it defective. Defect was not rectified in spite of repeated complaints to company. Suggest to him the appropriate authority where he could file a complaint under Consumer Protection Act, 1986.

Pizza Hut, the fast food giant made major changes in its menu so as to survive in the Indian market. Which characteristic of management is being highlighted here?