Business Environment — Business Studies STD 12 Commerce — Question

What is meant by recruitment by demotion?

What is included in ‘Legal Environment’ of Business? State.

________ integrates and coordinates the various activities of an organisation and formulates organisational goals and policies for it.

Why do top level managers need to coordinate with their subordinates?

Radha found a worm crawling out of newly opened tetra pack of a juice manufactured by a reputed company, Zest, Ltd.. She went back to the shopkeeper from whom the pack was purchased who directed her to call up the customer care centre. When all her efforts failed,she went to a consumer activist group to seek help. The group decided to help Radha and take measures to impose restrictions on the sale of the firm's products of the particular batch and urge customers to refrain from buying the products of the company. Zest Ltd. lost its image in the market. The CEO gives the responsibility of bringing back the lost image of the company to a Manager.(a) Identify the concept of Marketing Management which will help the manager getting the firm out of the above crisis.(b) Also explain the role of above identified concept by stating any two points.

Through a travel agent company, Sakshi, along with her family, went to Goa with group of 40 people. They were promised stay at a five star hotel but when they were provided a three star hotel, all passengers were frustrated. They planned to file a case in the consumer court after returning. What can Sakshi and others claim in the court against this non-commitment of the travel agent company?

Is trading on equity advisable when use of debt reduces the EPS?

This technique of scientific management tries to find out one best way of doing the job. Name it.

Give some examples of perquisites offered to employees.

Mention any two measures to improve communication effectiveness.