Principles of Management — Business Studies STD 12 Commerce — Question

The Production Manager of Bharat Ltd. instructs a salesman to go slow in selling the product, whereas the Marketing Manager is insisting on fast selling to achieve the target. Which principle of management is being violated in this case? State any one of the consequences of violation of this principle.

Controlling is a systematic process involving a series of step's. Do you agree? Discuss it briefly.

What do you understand by insider trading?

Explain briefly any two points of importance of consumer protection from the point of view of business.

How 'Capital market conditions' are important in the capital structure decision?

The quality of production was not as per the standards. On investigation, it was observed that most of the workers were not fully aware of proper operation of the machinery. What can be done to improve the accuracy?

Differentiate between on-the-job training and off-the-job training.

How is directing different from supervision?

Firm 'Ragya' making Desi ghee was set up by Mihir, with an investment of ₹ 2 crore. Now his task is to communicate about his product to the consumer. He first want's to market his product in his own state, i.e. Uttar Pradesh.

1. Identify the decision area of marketing, regarding which Mihir is thinking about.
2. Give any two ways in which he can inform the customers and persuade them to buy his products.

Sandhya is a successful manager at Manisons Enterprises. She has a team of twelve people working under her. She encourages them to set their own objectives and take decisions. She respects their opinions and supports them, so that they can perform their duties and accomplish organisational objectives. To manage and exercise effective control she uses forces within the group.
As an intelligent manager, at times, she also makes use of positive aspects of informal communication. This way, she is able to unify diverse interests and ensure that targets are met.

1. There are many theories and styles of influencing people’s behaviour. Identify the style used by Sandhya which is based on the use of authority.
2. State two positive aspects of the communication discussed above, which Sandhya is using as an intelligent manager.