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Letters of Claims, Complaints and their Adjustments — SPCC STD 11 Commerce — Question

Gujarat BoardEnglish MediumSTD 11 CommerceSPCCLetters of Claims, Complaints and their Adjustments1 Mark
MCQ
What is the first step a customer should take when a customer is treated rudely or degraded?
  • A
    The police should make a case.
  • B
    The relationship with the merchant should end.
  • ✓
    Complaint letter should be written.
  • D
    should remain silent.
✓

Answer

Correct option: C.
Complaint letter should be written.

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