Letters of Claims, Complaints and their Adjustments — SPCC STD 11 Commerce — Question
Gujarat BoardEnglish MediumSTD 11 CommerceSPCCLetters of Claims, Complaints and their Adjustments1 Mark
Question
Which poits should be kept in mmd while writing letters of claim/complaint?
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Answer
Letters of claim/complaint should use courteous language and care should be taken that only real problems should be complained. He should not to blame directly and should ask for resolving problem courteously.
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