Question
Explain the difference between Formal and Informal Communication.
| Points of difference | Formal communication | Informal communication |
| $1.$ Meaning | Communication system which depends on rule and regulations and is implemented for the accomplishment of business objectives is known as formal communication. | Communication system which depends on human relation and friendship is known as informal communication. |
| $2.$ Objective | The objective of formal communication is to control the activities by co-ordination them. | The objective of informal communication is to give more co-ordination and credibility to the organization. |
| $3.$ Base | Communication takes place between two person, on the basis of rules and regulations of the organization. | Communication takes place between two persons on the basis of personal and friendly relations. |
| $4.$ Control & Supervision | It requires control and supervision. | It does not require any control and supervision. |
| $5.$ Flexibility | It is less flexible because there in the relations employees and officers are certain. | It is more flexible because it is based on human relations. |
| $6.$ Time | It takes-place at work place, during working hours. | It takes place at any place and any time. |
| $7.$ Process & Information | Process and information in formal communication are pre-planned. | Process and information in informal communication are not decided in advance. |
| $8.$ Nature | Formal communication mostly expressed in written form. | Informal communication can be expressed orally or through symbolic language. |
| $9.$ Parties | In formal communication parties are certain. | In formal communication parties are not certain. |
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