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Communication. E-Commerce and Outsourcing — OCM STD 11 Commerce — Question

Gujarat BoardEnglish MediumSTD 11 CommerceOCMCommunication. E-Commerce and Outsourcing3 Marks
Question
Give the meaning of communication.
✓

Answer

  • Communication means exchange of information.
  • The word communication is derived from the Latin term Commuis and Communicate.
  • In the process o brought from one source and is sent to another source through is media.
  • The receiver of the information interprets properly and responds to it.
  • That s why communication is a two-way activity.
  • It includes verbal (using words), non-verbal (without using words oral) communication.
  • Without using any process is carried through gestures, body postures, dance, sculpture, images, signs, siren etc.
  • Messages are sent to the other party through facial expressions also.
  • The process of installing our views in the mind of others is known as communication.

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