Planning — Business Studies STD 12 Commerce — Question

A company has its own recruitment policy to fill the vacant posts with suitable employee.(i) Top most positions are being filled by contacting specialised agencies so as to attract the most capable work force competitive organisation.(ii) To foster the spirit of loyalty and motivate the employees the middle level positions are filled from within the organisation.(a) Identify the sources of recruitment referred above?(b) Also give any one method of each source.

A company gets applications on and off even without declaring any vacancy, However as and when the vacancy arises, the company makes use of such applications. Name the source of recruitment used by the company.

Kalpana printers purchased a printing machine from Rangarajan Machines Pvt. Ltd., Bengaluru worth ₹ 50 lakhs. But after a month use, i.e., machine proved to be of very inferior quality. The purpose for which the machine was purchased was not solved and it adversely affected the quality of production. False claims were made by the company while selling about the performance of the machine. Now, Kalpana printers is planning to file a complaint for compensation against Rangarajan Machines Pvt. Ltd. Where can the complaint be filed?

What is meant by customer?

Identify the markets highlighted in following statements:(i) This market directly contributes to capital market.(ii) This market deals in instrument whose maturity is upto one year.(iii) It deals in medium and long term securities.(iv) It is also known as Stock Exchange and deals in sale and purchase of previously issued securities.(v) It requires less investment as value of securities is generally low.

Give any one point which justifies management as an art.

The production department of Alpha Ltd. was not performing well on detailed analysis, it was observed that the workers of that department were overburdened. They were forced to work for longer hours without any break. So the management planned to replace the production manager. They appointed Mr. Hari as the new Production Manager. He observed the average worker and note down their times. He noted down the time they worked and the time they required to be fresh to join back the work. Based on this observation, he set the break intervals for workers. He gave small breaks to workers to recharge their energy.Name and explain the technique of scientific management used by Mr. Hari.

Give one example of employee recognition.

India’s retail sector has been undergoing structural changes for the last two decades. On one hand, the ‘mall culture’ has gradually become a way of life, especially in the metros and mini¬metros. On the other hand, there is accelerated growth in e-business as customers also prefer to buy products and services via the Internet, telephone and television. However, operating in either of the segments is marked by the presence of strong competitors.
Identify the components of specific forces and general forces being discussed in the above paragraph.

What is meant by ‘Promotion Mix’?