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Controlling — Business Studies STD 12 Commerce — Question

CBSE BoardEnglish MediumSTD 12 CommerceBusiness StudiesControlling6 Marks
Question
State any five points of importance of controlling function of management.
✓

Answer

Importance of Controlling: Control is an indispensable function of management. Without control the best of plans can go awry. A good control system helps an organization in the following ways
  1. Accomplishing organizational goals: The controlling function measures progress towards the organisational goals and brings to light the deviations, if any, and indicates corrective action. It, thus, guides the organization and keeps it on the right track so that organisational goals might be achieved
  2. Judging accuracy of standards: A good control system enables management to verify whether the standards set are accurate and objective. An efficient control system keeps a careful check on the changes taking place in the organisation and in the environment and helps to review and revise the standards in light of such changes.
  3. Making efficient use of resources: By exercising control, a manager seeks to reduce wastage and spoilage of resources. Each activity is performed in accordance with predetermined standards and norms. This ensures that resources are used in the most effective and efficient manner.
  4. Improving employee motivation: A good control system ensures that employees know well in advance what they are expected ton do and what are the standards of performance on the basis of which they will be appraised. It, thus, motivates them and helps them to give better performance.
  5. Ensuring order and discipline: Controlling creates an atmosphere of order and discipline in the organisation. It helps to minimize dishonest behaviour on the part of the employees by keeping a close check on their activities. The box explains how an importexport company was able to track dishonest employees by using computer monitoring as a part of their control system.

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