Marketing — Business Studies STD 12 Commerce — Question

Why is informal organisation considered better than formal organization?

Name the communication barrier in which message is:

1. Decoded differently by different people.
2. Understood differently due to different state of mind of sender and receiver.

In what two ways the term supervisor can be understood?

State two functions of top level management.

Telco Ltd. manufactures files and folders from old clothes to discourage the use of plastic files and folders. For this, they employ people from nearby villages where very less job opportunities are available. An employee, Harish, designed a plan for cost reduction but it was not welcomed by the production manager. Another employee gave some suggestions for improvements in design, but it also was not appreciated by the production manager.

1. State the principle of management that is violated in the above paragraph.
2. Identify any two values that the company wants to communicate to the society.

Give an example of Government policy related with manpower.

Which step in the planning process takes assumptions about the future as the base material upon which plans are to be drawn?

Controlling make efficient use of resources. How?

Mr. Gupta started a departmental store. He got it centrally air conditioned from KB Refrigerators Ltd. for Rs. 50,000. The cooling system was not efficient enough and so during the first month only, Mr. Gupta suffered huge losses due to spoilage of perishable inventories. Where can he file a case under the Consumer Protection Act? What are the remedies available to him.

State how ‘Self-regulation by business’ acts as a means of Consumer Protection.