Marketing — Business Studies STD 12 Commerce — Question

Sunidhi runs a KPO (Knowledge Process Outsourcing) in Gurgaon. The services provided by her firm include all kinds of research and information gathering in fields such as financial market, medicine, animation and design, etc. Sunidhi believes that the success of the company can be achieved mainly through the people it chooses to employ. Therefore, she aims to attract the best people and provides them innumerable opportunities to enhance their knowledge and skill relevant to their position.
In context of the above case, identify and explain the aspects of staffing being taken into consideration by Sunidhi by quoting lines from the paragraph.

Explain ‘Strategy’ as one of the types of plans.

What shopping products have been purchased by you/ your family in the last six months. Make a list and specify what factors influenced the purchase of each of these products.

What are the components of internal environment? Write any six.

Explain when and why the need is felt for having a framework, within which managerial and operating tasks are performed to accomplish desired goals. Name this ‘framework’ also.

State the objective of financial management.

Pawan is working as a Production Manager in CFL Ltd. which manufactures CFL bulbs. There is no class-conflict between the management and workers. The working conditions are very good. The company is earning huge profits. As a policy, the management shares the profits earned with the workers because they believe in the prosperity of the employees.

1. State the principle of management described in the above paragraph.
2. Identify any two values which the company wants to communicate to society.

State any three functions of the top level management.

List and explain the different types of test used in selection process.

Explain any three characteristics of Autocratic Leadership Styles.